BLACKPEARL Privacy Policy

Introduction

BLACKPEARL is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.  

Information We Collect

We may collect the following information from you when you visit our Shopify store or make a purchase:  

  • Personal Information: Name, email address, shipping address, billing address, phone number.
  • Order Information: Products purchased, order date, shipping method, payment information.
  • Device Information: IP address, browser type, operating system.
  • Usage Data: Information about how you interact with our website, such as pages visited, clicks, and scrolling behavior.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your order or our store.  
  • Improve our website and customer experience.
  • Prevent fraud and protect our business.
  • Comply with legal obligations.

Information Sharing

We may share your information with third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Shipping carriers 
  • Marketing platforms
  • Email service providers

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.  

Your Rights

You have the right to:

  •  Access your personal information.
  • Correct inaccuracies in your personal information.
  • Request deletion of your personal information.  

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@charkoal.com